Terms and Conditions
Vaultmanual.com
This site is owned and operated by Mourylen Limited, a Limited Company incorporated under Irish law, registered with the Irish Trade and Companies Registry under number 566941, with its registered office: 66 Baggot Street Lower, Dublin 2, Ireland ("Vaultmanual", or "we").
1. Purpose
As a Member, Vaultmanual offers you access to a database of documents (including in particular Notices and practical guides) at the address Vaultmanual.com (“Site”), which you can download at your convenience, depending on of your particular needs.
You will also be able to benefit from a telephone assistance service specialized in household appliances and IT to assist you in your search for instructions and practical guides for the operation and maintenance of your household appliances and IT. But you will carry out under your sole responsibility any interventions or manipulations on your household appliances and computer equipment, our Service being limited to assistance in searching for Notices and not to the interventions themselves.
The T&Cs govern your access to and use of the Site and Services. By accepting them, you accept without reservation their entire terms and conditions.
When opening an account on the Site, you will be asked to check a box confirming that you have read and accept the T&Cs, which will then form a valid contract between you and Vaultmanual.
We thank you for reading the following carefully. Do not use the Site if you do not agree to the T&Cs. We may update the T&Cs from time to time, and will inform you before this new version is put online.
We may also change the structure and design of the Site, certain Services or content without notice, in order to improve your customer experience.
2. Definitions
In this document,
“Account” means the account that you must create to become a Member, and have access to the Services available on the Site.
“Notices” means the database of instructions for use made available to Members from the Site.
“Personal space" corresponds to your personal and dedicated space, where you can access the Services and Store your Notices.
“Applicable Laws" has the meaning given to it in Article 16.
“Member” means any natural or legal person having an Account on the Site.
“Services” means any products, services, content, features, technologies or functionalities offered to you through the Site, including in particular notices, telephone technical assistance and the Notice Storage service.
“Storage” means the storage service for Notices produced on the Site.
3. Open an account
A. Conditions
You must be at least 18 years old. You must be at least 18 years old to access our Services, which you must certify, where applicable, when opening the Account.
You must, where applicable, have the authority to bind the company you represent. You certify that you have the authority to bind the company or entity on whose behalf you access our Services, and that the latter accepts without reservation the T&Cs.
B. Create an Account
The Site allows Members to register, then have access to the Notices search service and then store them on Vaultmanual's servers. You will not be able to view the Notices if you have not registered, nor will you be able to access the Storage if you have not first opened an Account and become a Member.
To create an Account, you must complete the required fields in the registration form (including your last name, first name, telephone number and email), and we will send you a password by email. You must also read and accept these T&Cs and our Privacy policy.
C. Accuracy of Account information
You certify that your Account contains accurate and true information, and you undertake to update it, if necessary.
D. Password
You are responsible for your password for access to your Account, which you must maintain confidentially. You agree to notify us of any unauthorized access to your Account or any breach of security of your Account, such as loss or theft of your login information.
4. Services
The Site is an online platform on which, as a Member:
- you can create your personalized Customer Area on the Site, from which you can view the Notices, practical guides, and Store them;
- you can benefit from a telephone assistance service specialized in household appliances and IT which can assist you in your research. You will also be able to communicate and exchange with Vaultmanual, by email and chat.,
5. Rules of Conduct for Members on the Site
Use of the Site by Members is subject to rules. By using the Site, you agree:
- not to infringe the rights and image of Vaultmanual and its affiliated companies, such as in particular its intellectual property rights;
- not to infringe the rights and image of the entities holding rights to the Notices, such as in particular its intellectual property rights;
- not to open an Account in the name of a person other than yourself;
- not to use any device, software or other element likely to interfere with the proper functioning of the Site, or whose purpose is to destroy, interfere with, intercept or misappropriate any system, data or personal information; And
- more generally, not to do anything that may be contrary to Applicable Laws and the T&Cs.
6. Payment
To access the Services, you must pay the amount of the monthly subscription of Services (the « Subscription »), or only that of the trial offer, as described on the Site. The prices of Subscriptions are indicated on the Site, in euros (€) including VAT (All Taxes Included), they take into account the amount of VAT applicable on the day of their subscription.
Any Subscription to the Service is concluded for an indefinite period from its subscription. This Subscription can be canceled at any time.
Vaultmanual reserves the right to modify the amount of the Subscription and the trial offer. You will be informed in advance 10 days before the end of your current Subscription, and will then have the freedom not to renew your Subscription.
The Subscription and the trial offer are payable in advance, by debit from the payment method provided on the Site. In the event of non-payment, Vaultmanual will represent payment and, in the event of further non-payment, may freely terminate the Services, without compensation to it, but without prejudice to its right to claim payment from you. amounts owed, and any reparations of which she considers herself a victim.
7. Intellectual Property
This Site is operated by Vaultmanual and its affiliates.
Our proprietary software, and the content on the Site, including but not limited to logos, trademarks, trade names, images, text, illustrations, audio files, video files, as well as the selection, coordination and combination of such elements, are protected by copyright, copyright and trademark law, and other intellectual or industrial property rights which are either owned by us or owned by others and for the use of which we have obtained authorization.
It is strictly prohibited to decompile, reproduce, copy, modify or manipulate in any way any content present on the Site, in whole or in part.
Any use or exploitation of the Site, and its content, other than what is permitted herein, is strictly prohibited.
By becoming a Member, subject to the reservation set out below relating to the owners of the rights to the Notices, you benefit from a non-exclusive, revocable, personal, without territorial limit and non-transferable license to use the Site, for your personal use. , or that of the company you represent, and in accordance with the purpose of the Site and its T&Cs.
The license granted to you will terminate in the event of non-compliant use of the Site.
Any new versions, updates or modifications of the Site, the Services or the content relating thereto will be governed by the T&Cs. Vaultmanual reserves the right to avail itself of any rights not expressly covered by these T&Cs.
Under no circumstances does the use of the Site and access to the Notices allow you to reproduce or publicly distribute the Site and the Notices, to transfer, sell, rent or lend them, partially or totally, or to make them available of third parties other than what is permitted by the T&Cs.
Vaultmanual and its affiliates do not claim for themselves, for you or for third parties, any intellectual property rights in the documents included in the databases to which you may have access following acceptance of these T&Cs.
To the extent that it does not itself have any specific property rights over the Notices to which you will have access on the Site, Vaultmanual does not transfer or grant you any intellectual property rights over them. The Notices were gathered in Vaultmanual's databases because they were freely accessible on the Internet, or their access on the Site was previously authorized by the holders of the rights to these Notices. Only a Notices search service and telephone support for this search is provided to you as part of the Subscription.
8. Role of Vaultmanual/Limitation of Liability
By accepting the T&Cs, you acknowledge and agree that Vaultmanual does not control in any way the nature, quality and legality of the Notices. You accept that Vaultmanual, in its capacity as a simple Notices search service provider, is neither the owner nor the author of the Notices, which remain the entire property of the constructors and manufacturers concerned. The latter are solely responsible for the content of the Notices.
We are not responsible for the use of the Notices. You yourself are solely responsible for your use of these Notices, Vaultmanual disclaiming any responsibility in this regard, which you acknowledge and accept without reservation.
You agree to only pursue Vaultmanual and its affiliates for damages based on information provided directly by them. If you bring an action against a legal or natural person other than Vaultmanual or its affiliates, you hereby expressly waive any claim against Vaultmanual and its affiliates under this action.
9. Account suspension, access limitations and termination
You can end your contractual relationship with Vaultmanual at any time by closing your Account in your Customer Area. The deletion will take effect immediately and your subscription will be automatically terminated.
If you do not comply with your commitments set out in the T&Cs, or if we have good reason to believe that the security and integrity of Vaultmanual, Members, or third parties are at risk, we reserve the right to immediately terminate the T&Cs binding you to Vaultmanual and closing your Account.
If necessary, you will be notified of such a measure in order to allow you to respond. Vaultmanual may decide at its sole discretion to terminate the measures put in place.
10. Personal Data
We collect and process some of your personal data. By using the Site and registering as a Member, you acknowledge and consent to the processing of your personal data in accordance with our Privacy policy.
11. Accessibility and functionalities
We will use our best efforts to maintain continued accessibility to the Site. But access to the Site and the use of certain functionalities may be suspended or interrupted without notice, due to maintenance operations, migration, updates, outages or constraints linked to the network or for other reasons. technical reasons.
We reserve the discretion to modify or suspend all or part of your access to the Site or its functionalities, temporarily or permanently.
12. Hyperlinks
Site may contain links to other sites. We have no control over these sites, and are not responsible for their content. By clicking on these links, you acknowledge that we disclaim any responsibility for the content of these sites, and that we have no specific relationship with the people or entities responsible for these sites.
13. Modification of the T&Cs
These T&Cs and the documents expressly incorporated herein express the entire agreements between you and Vaultmanual regarding your use of the Site and Services.
Vaultmanual may modify these T&Cs in order to adapt them to the technological and commercial environment, and to make them compliant with the legal and regulatory environment. Any modified version of the T&Cs will be posted online on the Site with the mention of its effective date, and Vaultmanual will inform you of these changes before they take effect.
14. Right of withdrawal and refund policy
No refund request for a subscription is permitted if it is received after the expiration of a period of fourteen (14) days from the first subscription to the services..
All refund requests before the expiration period of fourteen (14) days can be made by phone or email through our customer support department. The Customer Support department will answer you within 48 hours, and the refunds will be processed within 72 hours.
No refund request can be received after the expiration of a period of fourteen (14) days from the subscription to the services.
15. Applicable Laws, Dispute Resolution
The T&Cs are governed by Irish law, without prejudice to the application of specific rules linked to (i) the general rules of conflicts of law, and (ii) the rules of public order protecting the consumer of the country from which you have access to the Services (the « Applicable Laws »).
The public order provisions of the Irish Consumer Code protecting consumers are thus integrated into the T&Cs, by reference, and in particular subject to the reservations referred to in Article 14.
In the event that the dispute cannot be resolved amicably, you agree to submit all disputes to the competent courts within the jurisdiction of the Dublin Court of Appeal.
Vaultmanual will also reserve the right to initiate, depending on the nature of the dispute, proceedings in your country of residence or, if you have entered into the T&Cs in the course of a trade or profession, in your principal country. operating.
16. Updated Date
Version 1.0 23/02/2024
